FM / helpdeskz

/var/softaculous/helpdeskz

Name	Size	Mode	Actions
images/	-	0755	rm
php53/	-	0755	rm
php56/	-	0755	rm
php71/	-	0755	rm
php81/	-	0755	rm
php82/	-	0755	rm
clone.php	4777	0644	edit dl rm
edit.php	5052	0644	edit dl rm
edit.xml	433	0644	edit dl rm
extend.php	9409	0644	edit dl rm
fileindex.php	113	0644	edit dl rm
Helpdesk.php	1009	0644	edit dl rm
import.php	4570	0644	edit dl rm
info.xml	3382	0644	edit dl rm
install.js	921	0644	edit dl rm
install.php	5320	0644	edit dl rm
install.xml	1696	0644	edit dl rm
md5	2091	0644	edit dl rm
notes.txt	203	0644	edit dl rm
update_pass.php	541	0644	edit dl rm
upgrade.php	5231	0644	edit dl rm
upgrade.xml	380	0644	edit dl rm

Edit: /var/softaculous/helpdeskz/info.xml (3382B)

<soft xmlns="http://www.softaculous.com">
	<overview>
		<img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}}
	</overview>
	<features>
		{{features}}
	</features>
	<demo>
		http://www.softaculous.com/demos/HelpDeskZ
	</demo>
	<ratings>
		http://www.softaculous.com/softwares/customersupport/HelpDeskZ
	</ratings>
	<space>
		18272128
	</space>
	<support>
		http://community.helpdeskz.com/
	</support>
	<version>
		2.0.2
	</version>
	<mod>6</mod>
	<mod_files>2</mod_files>
	<release_date>10-03-2021</release_date>
	<admin>staff/login</admin>
	<softversion>
		4.5.4
	</softversion>
	<requirement check="php" type="version" operator="ge" value="7.3.0" />
	<requirement check="php" type="extension" name="fileinfo" />
	<requirement check="php" type="extension" name="iconv" />
	<requirement check="php" type="extension" name="imap" />
	<requirement check="php" type="extension" name="mbstring" />
	<requirement check="php" type="extension" name="intl" />
	<languages>
		<english-overview>
		HelpDeskZ is a FREE and Open Source help desk solution for your business. It is easily integrated to your site and support requests can be created via email or web-based forms.
		 
		It will give you a friendly interface for your site's tickets management. You can create a wide knowledge base for your customers and with the opportunity to create Canned Responses for the most popular requests, your will improve your support sytem productivity. In resume, powerful, easy to use, reliable, open source and FREE.
		 
		HelpDeskZ is released under <a href="http://www.helpdeskz.com/license/gpl" target="_blank">GNU General Public License</a>.
		</english-overview>
		<english-features>
		<ul>
			<li>Unlimited staff and users </li> 
			<li>Unlimited departments </li> 
			<li>Ticket priority levels </li> 
			<li>Ticket attachments </li> 
			<li>Canned responses </li> 
			<li>Knowledgebase integrated </li> 
			<li>Custom fields to have additional information </li> 
			<li>Login-Share system to integrate your help desk to third-party applications </li> 
			<li>Multilanguage </li> 
			<li>Autoclose tickets after X hours </li> 
			<li>SMTP mail options </li> 
			<li>Allow the use of SEO-friendly URLs </li> 
			<li>Ability to open or answer tickets via e-mail (pipe or IMAP) </li> 
			<li>Two-factor authentication </li> 
			<li>API tool </li> 
		</ul>
		</english-features>
		<english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass>
		<english-err_no_username>Please provide the username to reset the password</english-err_no_username>
		<english-err_no_such_user>The Admin username is incorrect and does not exist!</english-err_no_such_user>
		<english-system_email>System Email</english-system_email>
		<english-sys_email_exp>System Email can not be as same as Admin Email</english-sys_email_exp>
		<english-admin_email_exp>Admin Email can not be as same as System Email</english-admin_email_exp>
		<english-email_should_be_different>System Email can not be as same as Admin Email</english-email_should_be_different>
		<english-no_pass_encrypt>Could not encrypt admin password because the domain is not pointing to the correct server</english-no_pass_encrypt>
	</languages>
</soft>

{{overview}} {{features}} http://www.softaculous.com/demos/HelpDeskZ http://www.softaculous.com/softwares/customersupport/HelpDeskZ 18272128 http://community.helpdeskz.com/ 2.0.2 6 2 10-03-2021 staff/login 4.5.4

HelpDeskZ is a FREE and Open Source help desk solution for your business. It is easily integrated to your site and support requests can be created via email or web-based forms.

It will give you a friendly interface for your site's tickets management. You can create a wide knowledge base for your customers and with the opportunity to create Canned Responses for the most popular requests, your will improve your support sytem productivity. In resume, powerful, easy to use, reliable, open source and FREE.

HelpDeskZ is released under GNU General Public License.

Unlimited staff and users

Unlimited departments

Ticket priority levels

Ticket attachments

Canned responses

Knowledgebase integrated

Custom fields to have additional information

Multilanguage

Autoclose tickets after X hours

SMTP mail options

Allow the use of SEO-friendly URLs

Ability to open or answer tickets via e-mail (pipe or IMAP)

Two-factor authentication

API tool

New password. Leave blank if you do not want to reset the password

Please provide the username to reset the password

The Admin username is incorrect and does not exist!

System Email

System Email can not be as same as Admin Email

Admin Email can not be as same as System Email

System Email can not be as same as Admin Email

Could not encrypt admin password because the domain is not pointing to the correct server